In this article you can find out what exactly happens to your invoice and account if you up-, or downgrade to another plan.
In Shiftbase it is possible to try out one of our different plans for 14 days for free. After the 14 days of trial, if you change your plan after that it will have impact on your invoice.
Contents
Changing plan
You can change your plan when navigating to the Settings and then clicking on Subscription. From here you have the option to click on Confirm plan. After that you'll be presented with our plans that you can choose from. Shiftbase will ask you to set up a payment method before changing the plan.
🗒️Note: Even though you must set up a payment method, if you're in your 14 days of trial, you will only start paying for your chosen plan after the 14 days.
Impact on Monthly billing
If you have a confirmed subscription with Shiftbase you will still have the option to up-, or downgrade. This will impact your bills. Below you see what happens to your monthly billing when you up- or downgrade your plan:
When you upgrade (your plan or number of employees) the subscription during the month, changes will take effect immediately. You will get prorated for the amount of days you use your upgraded plan /added extra employees and will be charged for it on your next bill.
When you downgrade (your plan or number of employees) the subscription during the month, the following will happen: all changes will apply from your next billing period on.
Support
You have a question about the upgrading or downgrading that is not answered here? No problem, you can reach out to our support via info@shiftbase.com or simply from 9am to 5pm call our support hotline under +31 79 808 0107.
