In this article you can find out how to schedule your downgrade to a different Subscription.
If you want to downgrade your subscription to Basic or Free from Premium, at a certain point in time, you can now schedule your downgrade. Like that you can be sure that Shiftbase meets your requirements and respects your preferences.
Contents
Cancelling your scheduled downgrade
Scheduling your downgrade
If you want to schedule your downgrade to a different subscription, you simply navigate to the Settings>Subscription. On the top of the page you can then click on Edit in your Plan overview.
🗒️Note: This feature is only available as soon as you've become a paying client. In your Trial Phase we can't schedule any downgrades.
You will then see the module with the different plans in Shiftbase, from here you can choose the desired plan you'd like to downgrade to.
If you should now confirm the plan change, you might be presented with the following modal:
On the left you will get a small summary of when your new plan is active and until when you can still cancel your scheduled downgrade. On the right you'll see a description which features will not be included in your downgrade and you still need to remove for your future plan.
💡Tip: You can schedule to downgrade your subscription, your App Center Plus subscription and your billing frequency (yearly/monthly)
Should you not remove the features mentioned, you will be locked out of your account and be asked to do so on the day of the plan change.
Cancelling your scheduled downgrade
If you should choose different and want to cancel the downgrade you have scheduled, you will again need to go back to the Settings>Subscription page. On the top of the page you will now see a blue text saying Cancel downgrade.
If you click on it you'll be asked to confirm the cancellation. The scheduled downgrade will then be removed from your account.
