How do I configure Wait hours

In this article, you will read how to set and apply waiting days to absences in Shiftbase

Basic_Premium Plan

 

With Shiftbase, it is possible to charge wait hours in case of an absence. We will now learn how to set the waiting hours in Shiftbase and then apply them to an absence.

⚠️ Caution: Look carefully in your employment contracts and collective agreement to see if you, as an administrator, are allowed to charge for wait hours in case of an absence.

Contents

Configuring wait hours

Applying wait hours

Configuring wait hours

To use wait hours, you first need to decide for which absence type wait hours are supported at and from which balance the wait hours should be deducted. By default, waiting hours are enabled for the absence type Sick.

To do this, navigate to Settings > Absence > Absence types. Click on the pencil icon to edit the absence type of your choice or create a new absence type. In the settings, under the Time Format heading, select the checkmark for Support standby hours.

Absence type wait hours-fotor-20250414132952

To use wait hours, you first need to set which absence type standby hours are supported at and from which balance the standby hours should be deducted. By default, waiting hours are supported at the absence type Sick

To do this, navigate to Settings > Absence > Absence types. Click on the pencil icon to edit the absence type of your choice or create a new absence type. In the settings, under the Time Format heading, select the checkmark for Support standby hours.

Wait hours from

 

Applying wait hours

If you want to add an absence where waiting days apply for the employee, you can insert the amount of days when you add an Absence. Go to the relevant employee, add an Absence and then choose the number of waiting days to be taken into account. You will then immediately see how many hours will be deducted.

Wait hours in absence-fotor-20250414134549

💡 Tip: If an employee is absent for a Partial day, this is calculated as a whole waiting day. For example, if an employee calls in sick halfway through the day, the 1st waiting day will apply immediately.