If or when you forget your password you can request to create a new one. You can to this by going to app.shiftbase.com. Below the login box you will find the Forgot password? link. When you click on the link, a new screen will open in which you can fill out your account email address. A password reset will be sent to this email.
If you want to change your password you can do that in the following way. Click on your name > My Account > go to My Login (top left). Here you can change your password by entering your New password 2 times and then you confirm your new password by entering your old password.